A long time ago, at a start-up named Kintana, a developer named Dave Gauthier installed a wiki. We already had a ton of documentation on a shared drive with a web server on the front end. Because we didn’t want to fracture the documentation we asked him to uninstall it. Meanwhile I continued to be mystified by the fact that the documentation was never updated. Years later, after we were acquired by Mercury Interactive (and Dave had moved on), we took another stab at using a wiki and it took off. In fact, I left Mercury for JotSpot, a wiki company. See the irony here?
I wanted to take a second to publically apologize to Dave. I was wrong. We should have used a wiki from the beginning. They are amazing, and I love them. I may not have gotten it the first time, but I got it the second, and I got it the third (JotSpot). And now I’d like to think I got it the forth. Yesterday we announced Google Sites, a free hosted site collaboration tool for teams. It was a long road to this release, but I have an amazing team that put their head down and powered through a tremendous amount of work. I am amazingly proud of what they did. I couldn’t be happier with where the product landed and I’m super excited for the road ahead. This launch was just a start, not a finish.
Slow on the uptake, but good on follow through.